As you read this book, you will be able to:

• Understand how and why your IT function has changed and define its future role
• Compete in this new age by embracing the five traits that will define the IT organisation of The Quantum Age
• Remain effective and relevant as you understand and implement fundamental changes to future-proof your IT function
• Maintain and develop excellent customer relations by better understanding your clients and their requirements
• Meet the unique needs of all your customers, as you adopt the five key skills that all IT professionals will have to have
• Learn from the past and look forward to a bright future!