Annual Report

by Alberta. Dept. of Public Works

1917

Vol. for 1905 contains Annual report of the Dept. of Public Works, Northwest Territories, Jan.-Aug. 1905, and Annual report of the Dept. of Public Works of Alberta, Sept.-Dec. 1905.

Index to Reports of Canadian Archives from 1872 to 1908

by Public Archives of Canada

1909

Guide to information about archives in Canada.

Report of the Work of the Public Archives

by Public Archives Canada

1901

Appendix 42 in the report of the minister of agriculture for 1874 consists of a Report of proceedings connected with Canadian archives in Europe, by H.A.J.B. Verreau.

Government Restructuring and Career Public Service in Canada

by Evert A. Lindquist, Institute of Public Administration of Canada

2000 · Institute of Public Administration of Canada

Chapter 13: "Manitoba civil service : a quiet tradition in transition", by Ken Rasmussen.

The Road to Better Public Services

by G. Bruce Doern, Institute for Research on Public Policy

1994 · IRPP

This report examines how to improve the way governments serve Canadians using case studies of five agencies of the Canadian Federal Government, including their attempts to improve service delivery and the constraints or obstacles they face as they seek to make such improvements. The agencies studied include the Canada Communication Group (formerly the Queen's Printer); the Passport Office; the Geological Survey of Canada; the Aboriginal Business Canada program in Industry Canada; and the Marketing Practices Branch of the Bureau of Competition Policy in Industry Canada. The report examines the concept of service as it relates to the theory of bureaucracy, implementation theory and the policy instrument mix, and the institutional economics of bureaucracy; the re-invention of government theory; and the four service attributes.